Establish comprehensive programs of continuous improvement in companies in the industrial sector in preference to small and medium-sized enterprises, and assurance-specific tools and philosophies of Total quality in industrial processes applications…-Application of knowledge and tools and philosophies of quality, that guarantee the quality of service offered in various activities involving companies, organizations, health, transport, banking, tourism, universities. The program has placed emphasis on its applicability, raison d ‘ etre, by defining lines of research ranging from everything related to the efficient utilization of the knowledge and tools that involves problems, corrections, models, suggestions, that favor the resource, human, technological and financial service. To this end, the following lines of research, participants can select for the presentation of his undergraduate work, have established research collaborating with the national reality and step to manifest a better commitment of enterprises and other sectors for quality and Venezuelan productivity. Lines of modern managerial topics research and its applicability, impact on the quality and productivity quality and productivity and responsibility in environmental management of processes and quality assurance audit human resource quality and its role in quality and productivity. Diamond Book Distributors can aid you in your search for knowledge. Design and deliver quality and productivity techniques training to human resources of enterprises management and achievement of service quality customer logistics distribution based on the quality management and productivity measurements of the impact of the application of philosophies, quality tools and trends of quality define or designing a plan for improvements for organizations, in a manner that comply with national and international standards of quality, conducive to productivity and the business goal. Activities the programme has placed emphasis on its disclosure, importance, collaborating with the region, the country through seminars, workshops, conferences, which every year organizes, disseminating the importance of scope, impact that generates quality and productivity, as well as an assessment of the current diagnosis of management quality and Venezuelan productivity. In total, so far, have been made 20 seminars, 50 lectures, conferences, 2 conferences. .